WIGAN CHILD CONTACT CENTRE
Referral Process
Referral Process
Self Referral
As a prime concern for us is the safety of the children in the Centre, we currently DO NOT
accept direct self-referrals.
As of March 2024, this is under review.
Please get in contact with our Co-ordinator for updated information: admin@wigancontactcentre.org.uk.
We accept referrals from the family courts, CAFCASS, solicitors, social workers and health professionals. You should approach one of these if you wish to come to our Centre. They should complete our
referral form, after reading our
guidance for referrers, and send it to our postal address:
The Co-ordinator
Wigan Child Contact Centre
Family Support Centre
Kildare Street
Hindley
Wigan
WN2 3HY
or to our e-mail address: admin@wigancontactcentre.org.uk
We do not make any charge. The Centre is a registered charity run and staffed by volunteers.
Please note that by submitting a referral the referrers are confirming that in their professional opinion the case is suitable for supported contact.
The basic elements of supported contact are:
- Volunteers are available for assistance but there is no close observation, monitoring or evaluation of individual contacts/conversations.
- Several families are usually together in one or a number of rooms.
- Families are encouraged to develop mutual trust and consider more satisfactory family venues.
- Apart from attendance dates and times, no detailed report will be made to a referrer, CAFCASS, a party's solicitor or Court, unless there is a risk of harm to the child, parent or Centre worker.
- It is viewed as a temporary arrangement to be reviewed after an agreed period of time.
We usually have a waiting list but we will fit suitable families in as soon as we can.